Price Match Guarantee
Craft Den works very hard to ensure we offer the absolute best prices online. If you find another online store that offers a lower price than us within three months of your purchase date, please let us know and we will refund your original payment for the difference. We want you to feel confident you are getting the absolute best price for the product you are ordering. Additionally, if you find that Craft Den's website has a lower price for the same item you ordered within three months of your purchase date, we will refund the difference.
How It Works
To request your partial refund simply e-mail us your order number along with a link to the same product on our website, or on a competitors website within three months from the date of your order and we will process the credit accordingly.
Our Price Match Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee.
- Promotions such as rebates and buy one, get one free offers are not eligible.
- The item must be in stock on the competitor's website.
- The competitor must be an online store. They may not have a retail location.
- The website can not be a discounter or auction website (ie; eBay, Overstock, etc..).
- The competitor must be an authorized retailer for the product in question.
- The Price Match Guarantee includes the item price and the shipping charges. It excludes sales tax.